REIceipt AI
Receipts, mileage, and expenses — organized for every rental property.
We’re here to help.
REIceipt AI is an app by Wallace Technology LLC for landlords and short-term-rental hosts: capture receipts with OCR, organize expenses by property and IRS Schedule E category, track mileage and STR participation hours, and sync to your own Google Drive with CSV export.
Contact Support
Email us directly. A real person replies, usually within 1 to 2 business days.
or write to wallacetechnologyapps+support@gmail.com
To help us respond quickly, include your phone or tablet model (iPhone, iPad, or Android) and a short description of what happened.
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Frequently Asked Questions
Tap any question to expand.
How do I capture a receipt with OCR?
Tap the camera button, photograph the receipt (or pick one from your gallery), and REIceipt AI reads the store, date, and amount for you. Review the auto-filled fields, choose the property and Schedule E category, then save. For best results, lay the receipt flat in good light with the whole receipt in frame. Every field is editable before you save.
Where is my data stored? Do you keep it?
Your receipts live on your device and sync to your own Google Drive account as images plus CSV. The data stays in your account, not on our servers. The app uses a limited Drive permission that only lets it see the files it created, so it cannot access the rest of your Drive. Full details are in our Privacy Policy.
How do I export my receipts to CSV?
Open the Receipts tab and use the export button to generate a CSV, then share or save it through your device’s share menu. You can filter by year and by property first so the export matches exactly what you need. Expenses are organized by IRS Schedule E category, and mileage and STR hours are included too, so the file is ready for your accountant or tax software.
Can I track mileage and short-term-rental hours?
Yes. Alongside receipts, REIceipt AI lets you log vehicle mileage and short-term-rental participation hours per property, so your deductible travel and material-participation records live in the same place as your expenses and export cleanly at tax time.
I got a new phone. How do I restore my data?
If you connected Google Drive, your receipts and CSV exports are backed up in your own Drive account. Install REIceipt AI on the new device and connect the same Google account to bring your synced data back. Make sure syncing finished on the old phone before you switch. If anything looks off, email support and we will help.
The OCR misread a receipt. What should I do?
Every field is editable, so open the receipt and correct the store, amount, date, category, or property in a couple of taps. For more accurate automatic reads, capture the whole receipt flat, in good light, with minimal glare or shadow. If a specific receipt keeps failing, email it to support and we will look into it.
Which devices and versions are supported?
REIceipt AI runs on modern Android phones (Android 7.0 and newer) and is coming soon to iPhone and iPad. For the best OCR and sync experience, keep both your operating system and the app updated. You can always check current requirements on our app store listing.
How do I connect or reconnect Google Drive?
Open Settings inside the app and tap the Google Drive option to sign in. The app can only see the folder it creates. If sync ever stops, disconnect and reconnect Drive from Settings to refresh the permission.
I still need help. How do I reach a person?
Email wallacetechnologyapps+support@gmail.com and a real person will reply, usually within 1 to 2 business days.
Subscription, Billing and Refunds
- REIceipt AI includes a free 30-day trial, then continues as an annual auto-renewing subscription. The current price is shown in the app and on your app store before you subscribe, and may vary by country and platform.
- Billing is handled by the app store you downloaded from, not by Wallace Technology LLC: Apple on iPhone and iPad, or Google Play on Android. Your charges, receipts, and renewals are managed in your store account, and the subscription renews automatically unless you cancel at least 24 hours before it renews. You keep access until the end of the paid period.
- Cancel anytime. On iPhone or iPad: open Settings, tap your name, tap Subscriptions, select REIceipt AI, then tap Cancel Subscription. On Android: open the Google Play Store app, tap your profile, choose Payments and subscriptions, then Subscriptions, select REIceipt AI, and tap Cancel subscription.
- Refunds are handled by the store that processed your payment. On iPhone or iPad, request a refund at reportaproblem.apple.com. On Android, request one from your Google Play order history. If you are not sure where to start, email us and we will point you to the right place.
Request Account or Data Deletion
You are always in control of your data. Here is how deletion works:
- Your receipts, photos, and CSV exports are stored on your own device and in your own Google Drive account. We do not host your receipt data on our servers.
- To remove data yourself: delete receipts and properties inside the app, uninstall the app to clear local data, and delete the app’s folder from your Google Drive to remove the synced copy.
- To ask us to delete any account-related information we may hold and confirm removal, use the button below.
Please send your request from the email associated with your purchase. We confirm deletion requests within 1 to 2 business days. Details are in our Privacy Policy.
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